Unsettling
The shower is beautiful, however, we did not receive the hand rail we ordered. The one they attached has a soap dish on it which does not drain water. That will be a slimy mess. The shampoo insert we ordered wasn’t installed because I was told it’s not the thing today, nobody uses them and it wouldn’t look right with the hand rail soap holder they did bring which was the wrong one in the first place. So the one I ordered was not installed. When discussing seats, a corner seat was suggested to me so we went with it but they did not tell us the seat would take up half of our shower area. There is nowhere to go to get out of the water. And on top of that, the shower seat holds water as well, the water will not drain off. It took me an hour and a half to clean the mess up that was left behind, cutting, dry call, etc. I would have expected more for the $10,000.00 we paid! Definitely will not recommend to anyone going forward.
BBB accredited since 08/15/2013
