Mirian D.

*I notice you keep refusing to post my review (perhaps because it's not 5 stars) but have posted several others (which are 5 stars) during that time. I plan to keep posting till you either accept it or reach out to acknowledge the poor service. Being as quick as you were to take my money, the least you can do is be responsive, honest, and act with integrity (as you claim on your website).* I strongly recommend you go elsewhere for your bathroom remodeling needs. I signed 2 contracts on 7/15/20 and made a 50% down payment to get two bathrooms remodeled in my home. My installations were scheduled for 8/25/20 and 8/26/20. Glass work for my master bathroom was contracted to M&M Glass, whose representative told me it would take 2 additional weeks to get the glass walls after the measurement was taken on 8/26/20. I called my production manager at EZ Baths and explained this was contrary to what the sales person had communicated (2 days) and would appreciate it if the glass work was expedited. He promised to look into it. I paid the remaining 50% on both bathrooms on 8/26/20 and the checks were cashed by EZ Baths by 9/1/20. I begun calling EZ Baths on 9/11/20 when my glass walls had still not arrived, each time being told my production manager would get back. I wasn't after 3 calls (on three separate days) and highlighting that EZ Baths was failing to uphold their end of the contract that my production manager returned my call. He said M&M was delayed due to covid. It

Share on Facebook Share on Twitter Share on LinkedIn Share via Email

All reviews

4.8 out of 5
Out of 311 Reviews
BBB

BBB accredited since 08/15/2013

House Keeping
Home Advisor
NAHB

Request appointment?