Already
The guys that installed were very prompt and professional, the tub and plumbing fixtures look great. However, with 48 hours passing ,I noticed some of the caulking having flaws. Where the tub meets the walls ,a gap to where water can seep behind. Not good
Do not recommend
*I notice you keep refusing to post my review (perhaps because it's not 5 stars) but have posted several others (which are 5 stars) during that time. I plan to keep posting till you either accept it or reach out to acknowledge the poor service. Being as quick as you were to take my money, the least you can do is be responsive, honest, and act with integrity (as you claim on your website).* I strongly recommend you go elsewhere for your bathroom remodeling needs. I signed 2 contracts on 7/15/20 and made a 50% down payment to get two bathrooms remodeled in my home. My installations were scheduled for 8/25/20 and 8/26/20. Glass work for my master bathroom was contracted to M&M Glass, whose representative told me it would take 2 additional weeks to get the glass walls after the measurement was taken on 8/26/20. I called my production manager at EZ Baths and explained this was contrary to what the sales person had communicated (2 days) and would appreciate it if the glass work was expedited. He promised to look into it. I paid the remaining 50% on both bathrooms on 8/26/20 and the checks were cashed by EZ Baths by 9/1/20. I begun calling EZ Baths on 9/11/20 when my glass walls had still not arrived, each time being told my production manager would get back. I wasn't after 3 calls (on three separate days) and highlighting that EZ Baths was failing to uphold their end of the contract that my production manager returned my call. He said M&M was delayed due to covid. It
New shower
They did a great job but the clean up could be worked on.
Unsettling
The shower is beautiful, however, we did not receive the hand rail we ordered. The one they attached has a soap dish on it which does not drain water. That will be a slimy mess. The shampoo insert we ordered wasn’t installed because I was told it’s not the thing today, nobody uses them and it wouldn’t look right with the hand rail soap holder they did bring which was the wrong one in the first place. So the one I ordered was not installed. When discussing seats, a corner seat was suggested to me so we went with it but they did not tell us the seat would take up half of our shower area. There is nowhere to go to get out of the water. And on top of that, the shower seat holds water as well, the water will not drain off. It took me an hour and a half to clean the mess up that was left behind, cutting, dry call, etc. I would have expected more for the $10,000.00 we paid! Definitely will not recommend to anyone going forward.
Totally satisfied
Great experience! Everyone from the beginning were very professional and easy to work with! The job came out fantastic!
Ezbath shower
I am really enjoying my new shower everything was exactly like it was presented. Have had many complements on out it if I ever get a new house I'll get another one
Do not recommend
I strongly recommend you go elsewhere for your bathroom remodeling needs. I signed 2 contracts on 7/15/20 and made a 50% down payment to get two bathrooms remodeled in my home. My installations were scheduled for 8/25/20 and 8/26/20. Glass work for my master bathroom was contracted to M&M Glass, whose representative told me it would take 2 additional weeks to get the glass walls after the measurement was taken on 8/26/20. I called my production manager at EZ Baths and explained this was contrary to what the sales person had communicated (2 days) and would appreciate it if the glass work was expedited. He promised to look into it. I paid the remaining 50% on both bathrooms on 8/26/20 and the checks were cashed by EZ Baths by 9/1/20. I begun calling EZ Baths on 9/11/20 when my glass walls had still not arrived, each time being told my production manager would get back. I wasn't after 3 calls (on three separate days) and highlighting that EZ Baths was failing to uphold their end of the contract that my production manager returned my call. He said M&M was delayed due to covid. It wasn't until 10/2/20 that M&M installed the glass. While discussing the fact that the wrong glass was installed, I noticed on their ticket that the order was placed on 9/16/20 (well after I had started to call and ask about my glass wall). In a nutshell, EZ Baths would have taken the money and left an incomplete job if I hadn't said anything. Raising the issue about the wrong wall being in
Great Job
Our experience was top notch from beginning to end. Professional, helpful, people who really cared for us and our parents needs. This is a Christian, veteran. family owned company who backs their work.
Tub to shower remodel
Everything thing went fairly smoothly. The shower seat came in a couple of weeks late but when it came in it was promptly installed and works and looks great. The product itself is great as that it is very easy to clean, is durable and looks great. Will have a second bath done eventually. But I seriously have to commend the three installers whose names I regretfully forgot. Those guys were extremely professional, knowledgeable and just plain nice respectful guys.
BBB accredited since 08/15/2013
Headquarters EZ Baths, LLC
- 12504 S Choctaw Drive, Baton Rouge, LA 70815
- Open Mon - Fri: 9am-5pm, Sat: 10am-2pm, Sun: By Appointment Only
- (844) 228-4484
- (225) 475-9405
