Untrustworthy, condescending, Pushy, Manipulative
My experience with EZ Bath has been an absolute nightmare, I'm sure as with all my other reviews I've submitted this one too will be deleted. The consultant came to my home and lied about the bathroom I called him out for and immediately talked us into updating another bathroom giving us inaccurate measurements for a handicap accessible bathroom. He was quick to use my phone and submit the loan after I had already written him a deposit check! He quickly had me sign and initial the contract (so I didn't read) he told me I had 2 weeks or up until the final specification call to cancel but when I called to cancel a week later, the consultant called me very upset! Then I receive calls from the COO who told me I could not cancel because the contract stated 3 days. I was promised that I could speak to Mr. Leblanc the owner but the COO lied about that as well, putting me off for months and lying saying Mr Leblanc would be in contact. When I finally called the office to speak to the owner I was transferred to the COO each time and was told that you cannot speak to the owner. After months of back and forth we still h
BBB accredited since 08/15/2013
